Astral Hoops LED Hula-hoops!

Burning Man Notice

Part of our crew has left for Burning Man and will return on Sept 8th. A few of us will remain in the hoopshop to build, service, and ship items and respond to your messages. However, it may take an extra day or two. As always, we'll do our best to have your orders and services to you by when you need them, but rush shipping/processing is not available.

Thanks for your patience and understanding. We owe much gratitude to Burning Man for helping us create what Astral Hoops has become. It's what originally inspired us to start hooping, then to make LED hoops and continues to inspire us in new ways. For more on our story, check out our Who We Are Page. If you're headed to the burn, check out our Tips on Taking Excellent Care of Your Astral on The Playa.
Thanks! B.J. & Stef


Astral Shop Service Menu

All of the products we make are covered by our One Year Warranty. There is no charge for us to perform warranty covered repairs. We also offer affordable paid services to keep your Astral updated and running like new for years into the future. For both warranty and non-warranty work, start by Creating a Service Order.

Replace Tubing

Hoop: $69    Wand: $49    Staff: $69
Did your polypro snap on a wedgie or just want to change your tubing color? Our skilled techs can put your circuit in fresh new tubing. If ordering a retube due to a break, it's possible there could also be damage to the circuit inside. The retube fee doesn't include circuit repairs. (Firestorm: add $20)

Resizing

Hoop Smaller: $59    Hoop Bigger: $79    (Firestorm: add $20    5/8" Atomic: add $10)
Has your hooping style changed? With a resize, your Astral Hoop can change with you. This service includes resizing the tubing, resizing the circuit, reprogramming Atomics for the new size, and moving batteries when necessary to maintain a perfect balance. Resizing larger also includes fresh new tubing. 5/8" Atomic hoops are $10 extra due to additional work that needs to be performed to resize the circuit. Firestorm fire hoops are $20 to cover replacement of the spine attachments. If you're having other work performed that requires taking the hoop fully apart, you can save $40 on this service!

New Batteries

Hoop: $59    Wand: $49    Staff: $99
We use only high quality batteries in all of our products, but even the best batteries can't last forever. Replace them with a fresh set and restore the full power of your Astral! Also, see our tips in the Astral Care Instructions to help get the most life from your batteries.

Atomic Board Replacement

Hoop: $69    Wand: $69    Staff: $89

Atomic LED Circuit Replacement

Hoop: $129 single / $179 double    Wand: $69 40LED / $139 96LED    Staff: $179 single / $229 double
Want to upgrade to a new circuit with more LEDs? Or is your old circuit just in need of replacing? We'll carefully disassemble your hoop and circuit. Install the new LED strip, rewrap the circuit with new foam, test, and put it all back together.

Accessories

In addition to our services we also sell replacement accessories such as Wall Chargers ($15), Car Chargers ($20), Travel Adapters ($15), and Programming Cables ($30).



Diagnostics and Testing ($19) is added to non-warranty circuit repairs.

Software is updated to the latest version for your product with every service at no charge.

Other work billed hourly at $49/hour. Prices do not include shipping or sales tax.

Please allow 2 to 3 weeks for most repairs and services. This time can vary depending on our current workload and the complexity of work being done. If you need to have your hoop back by a certain date, please confirm the timing with us BEFORE sending the hoop.

Please do not return any hoop to us without filling out a service order. We want to be accurate in performing the work you want done and won't get started on it until a service order has been submitted.

Create Service Order