Astral Shop Service Menu
All of the products we make are covered by our One Year Warranty. There is no charge for us to perform warranty covered repairs. We also offer affordable paid services to keep your Astral updated and running like new for years into the future. For both warranty and non-warranty work, start by Creating a Service Order.
Hoop: $69 Wand: $49 Staff: $69
Hoop Smaller: $59 Hoop Bigger: $79 (Firestorm: add $20 5/8" Atomic: add $10)
Hoop: $59 Wand: $49 Staff: $99
Atomic Board Replacement
Hoop: $69 Wand: $69 Staff: $89
Atomic LED Circuit Replacement
Hoop: $129 single / $179 double Wand: $69 40LED / $139 96LED Staff: $179 single / $229 double
In addition to our services we also sell replacement accessories such as Wall Chargers ($15), Car Chargers ($20), Travel Adapters ($15), and Programming Cables ($30).
Diagnostics and Testing ($19) is added to non-warranty circuit repairs.
Software is updated to the latest version for your product with every service at no charge.
Other work billed hourly at $49/hour. Prices do not include shipping or sales tax.
Since summer is a very busy time for us, please allow 3 to 5 weeks for most repairs and services. This time can vary depending on our current workload and the complexity of work being done. If you need to have your hoop back by a certain date, please confirm the timing with us BEFORE sending the hoop.
Please do not return any hoop to us without filling out a service order. This can cause major delays in servicing your hoop!